Business Process Outsourcing (BPO) Operations

GSS BPO Operations provides superior data accuracy and quality assurance services. The team is focused on achieving excellence in quality delivery and consistent data efficiency as primary Key Performance Indicators (KPIs).

Operating 24/7, with staff strength of over 2000 highly trained professionals with a “can do” attitude, in Colombo and Kurunegala, the team executes BPO tasks every month, while maintaining the service level agreements (SLAs) of its global clients.

GSS is highly differentiated, as the company leverages state of the art technology, systems, tools, and professional training to achieve world-class service delivery. What’s more, we provide our employees with a competitive performance-based compensation and incentivization plan.